1. Minimum spend per order £60.00

2. Mix & Blend offer a 10% discount off your 1st order.

3. 1st order discount applies to orders over £150.

4. Delivery charges will be applied to orders under £100. Delivery charges will depend on postal code location. Postal code locations in the London Congestion Zone will incur congestion zone charges added to the balance.

5. 50% deposit on all orders over £100.

6a. Each platter serve 5 people and consist of 4 quarter's per person.  6b. Set menu Canapés = 4 x Canapé per person. 6c. 1 x Fruit or Pastry per person.

7. Free delivery on orders over a £150, but still can be subjected to London Congestion Charges if delivery address is in the congestion zone.

8. Clients will be sent an invoice to make payment of their order.

9. Once full or 50% deposit has been received, we will send a receipt via email to confirm your order is in progress. If you are paying a 50% deposit, you will receive an email receipt for the 1st payment and confirmation your order is in progress. You will also receive an invoice via email, with instruction of final 50% payment to be paid on delivery of your order.

10. To pay the final balance upon delivery, you will either make payment via, online bank transfer, contactless payment via our delivery staff. Unfortunately, we do not accept cheques or cash payments.

11. All payment to be made to Mix & Blend Ltd.

12. If for any reason you are unhappy with the whole or part of the delivery order due to any damage during transportation, please inform our delivery staff and if it cannot be corrected on the spot, we will refund you part or all the order value, minus 20% administration fee.

13. Due to 48hrs minimum order notice, any cancellations within the 48hr period will be subjected to a cancellation fee of 50% of the order balance.

14. Cancellation should be communicated via telephone or email.

15. Mix & Blend Catering source ingredients and products from third party providers to create our platters and food products that we sell. Mix & Blend Catering will source ingredients and products from Farmers Markets, Supermarkets and Wholesalers.

16. If for any reason we are unable to obtain a particular ingredient or product we will contact, you with an alternative option.

17. Weekly Food Prep Meal consist of 7 separate main meals.  Monthly Food Prep Meal consist of 30 separate main meals.

18. All meal will be delivered by via APC Courier Service.

19. Delivery charges will apply to all Food Prep Meal packages.

20. Please note that none of our meals are mass produced or manufactured and are free from additives, free from preservatives and can be tailor made to your requirements if you suffer from an allergy. 

21. Upon purchasing Mix & Blend Catering Food Prep Meal and receipt of payment, we email you a confirmation and to arrange a convenient time to schedule your 15 minute Food Prep Meal consultation.  This is to gather information on whether you have any allergies or health conditions, which could be affected by eating a particular food group.  We will also discuss your fitness aim and your goal. 

22. Our customer service team will ask if you would like to 'Opt in' for our rolling subscription, which will continue to debit your bank account for the agreed Food Prep Meal package.  

23. If you would like to 'Opt in' for the rolling subscription for your agreed Food Prep Meal package, we will need your consent, which you will need to complete our Direct Debit Bank Details Form, which a customer service advisor would be happy to send to you. 

24. In line with the GDPR 2018 Mix & Blend will require your consent to store your following details:

• Full Name

• Delivery Address and Postal Code

• Email Address

• Telephone

25. Mix & Blend Ltd will ONLY store your information with your consent and to inform you of the following:

• To place your order

• Updates/New Menu options

• Marketing Promotional Offers and Discounts

• Dates of Food & Drink Events we may attend/participating

26. If you have any complaints or feedback, please email us: [email protected]